HOW DO I ORDER CATERED HOME DELIVERY?
Contact free ordering and delivery can be placed using one of three methods
1. Website: www.instylecaterers.com
2. Email: orders@InStyleCaterers.com
3. Phone: 301-486-0300
MINIMUM FOR ORDER: Minimum order is $95.00 or 3 meals for Family Meal selections.
PAYMENT: On our secured website platform using one of the following payment options: Visa, MasterCard and American Express.
LOYALTY PRAGRAM: Our Loyalty Program allows our customers to earn InStyle Dollars up to 5% (before taxes and delivery) whenever an order is placed, or 3% when a friend is referred. InStyle Caterers will keep track of all your orders and the orders of the referred customers. Once you have earned $500.00 in InStyle Dollars, you may use your InStyle Dollars towards next order.
MENU SELECTIONS: Our menu selections rotate, however, some of our more popular selections might remain on menu.
SHELF LIFE: Our meal selections have a 4-5-day shelf life in the refrigerator.
DEADLINES: We require three business days notice for all orders.
DELIVERY: Order on Monday by noon for Thursday delivery, order on Tuesday by noon for Friday delivery, order on Wednesday by noon for Saturday delivery.
CUSTOMER RESPONSIBILITY: It is the customer's responsibility to refrigerate food within ten minutes of delivery. InStyle Caterers cannot accept responsibility for damages due to customers’ failure to adhere to instructions.
ABOUT THE FOOD
WHAT IS THE SHELF LIFE FOR FAMILY MEALS?
3-4 four days in the refrigerator.
CAN MEALS BE FROZEN?
Some of our Family Meals freeze well. Please refer to our Family Meals Menu.
HOW DO I REHEAT THE FAMILY MEALS?
Please refer to our heating instructions found on our order site.
CAN I REMOVE OR SUBSTITUTE INGREDIENTS FROM MY MEALS?
Generally, we do not substitute ingredients. Substituting ingredients in a recipe may significantly alter
the flavor and the overall experience. Sauces can be packaged separately.
HOW OFTEN DOES THE MENU CHANGE?
Our menu selections change regularly, check back often.
HOW ARE FOOD ALLERGIES ADDRESSED?
For our customers who have dietary restrictions, our prepared meal choices can be Diary, Gluten or Nut
Free and Vegan or Vegetarian.
SAFETY
WHAT ARE YOUR SAFETY REQUIREMENTS?
InStyle requires our team members to wear masks, gloves and hair coverings when present in
our kitchen. We STRICTLY adhere to all health and safety guidelines as outlined by the CDC and
Local Health Department. Please refer to our COVID-19 message.
DO DELIVERY PERSONNEL WEAR MASKS AND GLOVES?
Our delivery personnel wear masks and gloves and use hand sanitizer before and after each delivery.
HOW IMPORTANT IS IT TO FOLLOW REHEATING INSTRUCTIONS?
To maintain the high quality of our cuisine, we ask that you follow ‘Reheating Instructions’
provided.
DELIVERY
ARE THERE ANY DELIVERY CHARGES?
Our contact free deliveries are $20.00 within the Beltway, additional $1.00 per mile beyond Beltway.
WHAT ARE YOUR DELIVERY AREAS?
We are currently delivering in Washington DC, Prince George’s & Lower Montgomery Counties,
Arlington and Alexandria. Please call if your address does not fall in areas mentioned. Please call 301-
486-0300 if your city or town is not mentioned.
DO I NEED TO BE HOME TO RECEIVE MY DELIVERY?
It is preferred that someone is available to retrieve the delivery from your designated exterior area.
However, we strongly recommend that Family Meals are refrigerated, or Pantry items either
refrigerated or stored in freezer within ten minutes of delivery.
WHAT IF I LIVE IN A SECURED BUILDING OE GATED COMMUNITY?
Please provide us with full instructions for obtaining entry to your gated community or secured building
and notify security of expected delivery.
HOW LONG WILL MY FAMILY MEALS STAY IN DELIVERY BAGS OR BOXES?
The boxes or bags our food is packaged include an ice pack to keep your food at safe temperatures
throughout delivery. To ensure and maintain optimal freshness, meals must be stored in a refrigerator
within ten minutes of delivery.
WHAT TYPE OF CONTAINERS ARE MEALS PACKAGED IN?
Containers are microwave proof, please follow heating instructions.
HOW WILL I KNOW WHEN TO EXPECT DELIVERY?
Driver will send a text when delivery is made.